Reservation information
Reservation information
All information for your stay
Thank you very much for making your reservation at Van der Valk Hotel Sassenheim–Leiden. Here you will find information applicable to your reservation.
Check-in & check-out
You can check in from 3:00 PM on the day of arrival and check out until 12:00 PM on the day of departure.
We kindly ask you and/or your guest(s) to present a valid ID upon check-in. All hotel guests must be 18 years or older at check-in. Children under 18 must stay under parental supervision.
Guarantee
Your reservation is guaranteed until 6:00 PM (*) on the day before your arrival. If you do not wish to use the room, we kindly ask you to cancel the reservation as soon as possible. Cancellation is free of charge until 12:00 PM on the day before your arrival. After this time, we are obliged to charge 100% of the first night.
You can guarantee your reservation by completing the payment via the link sent to you two days before your arrival. Without a payment or credit card guarantee, we may be forced to cancel the reservation on the day of arrival.
ID Requirement
Due to the ID requirement, it is necessary to present a valid passport, identity card, or driver’s license for all guests.
By making this booking, you automatically agree to our hotel terms and conditions. You can find the full hotel terms and conditions at our house rules page.
VAT Rate
Hotel room rates include VAT. As of January 1, 2026, the VAT rate may increase from 9% to 21%. This may result in adjustments to the room rates according to the new VAT rate.
Food & drinks
We have several restaurants where you can enjoy delicious dishes every day. Visit our à la carte Restaurant Nest for a full breakfast, lunch, or dinner, or enjoy our live cooking buffets on weekends. At OZZO Oriental Restobar, you can enjoy fresh sushi and other Oriental dishes daily from 6:00 PM to 12:00 AM. In the Cherry Lounge, the vibrant heart of the hotel, you can enjoy the finest pastries, a light breakfast, or a high tea. Fancy a culinary adventure?
Book a South African shared dining experience at Restaurant PAARL and discover boerekos, the traditional cuisine of South Africa with international influences!
For more information on opening hours, menus, and reservations, please visit our restaurant page.
Cancellation policy
You can cancel your reservation free of charge until 12:00 PM on the day before your arrival. After this time, 100% of the first night will be charged. ‘Non-refundable’ rates cannot be canceled.
If your reservation was made through another party (Booking, Expedia, etc.), please contact that party for your cancellation.
Parking
As a hotel guest, you can park free of charge at the hotel. Several charging stations for electric vehicles are also available.
If you have any questions, please do not hesitate to contact us at: +31 252 21 90 19 or sassenheim@valk.com.